Terms of Service

Effective 8 October 2026

These terms apply when you use the More Life website (the "Store") and buy products from us. The Store is run by More Life Gaming, operated by Glasiona Naomi Snae, Jl. Danau Agung 2 No. 25, Blok D6, RT 20/RW 10, Sunter Agung, Tanjung Priok, Jakarta Utara, DKI Jakarta 14350, Indonesia ("More Life", "we", "us"). By creating an account or placing an order you agree to these terms.

1. What we sell

We sell digital products — game codes, wallet top-ups, gift cards, subscriptions and in-game currency for platforms such as PlayStation, Xbox and Steam — and physical products: consoles, controllers, accessories and Game Key Cards, shipped within Indonesia. Digital PS5 and PS4 games are sold as Primary or Secondary access: instead of a code, our team signs a game account in on your console using a QR code you send us on WhatsApp. How this works, and the rules for keeping access, are explained in our FAQ. We are an independent reseller. We are not affiliated with, endorsed by or sponsored by Sony Interactive Entertainment, Microsoft, Valve, Nintendo, Epic Games, Riot Games, Roblox Corporation, Garena or any other platform owner. All trademarks belong to their owners.

Digital products can be limited to a specific region, platform or account type. Where we know a restriction we show it on the product page. Please check that a product works for your account and region before you buy.

2. Prices and payment

Prices are shown and charged in Indonesian Rupiah (IDR). The price you pay is the price shown at checkout. Sale prices apply only during the period shown.

Payments are processed by our licensed payment provider. We do not see or store your card or e-wallet credentials. An order that is not paid before its payment deadline expires automatically and you are not charged.

3. Orders and delivery

After your payment is confirmed we deliver your code to the email address you provided, and you can also see it in your account or on the order screen. Most orders are delivered within minutes of payment confirmation.

To protect customers and ourselves from fraud, some orders are checked manually before delivery, and some products are fulfilled by our team. If we cannot complete an order that you have paid for, we will refund you in full.

You are responsible for giving us a correct email address and for keeping your codes safe once delivered. Anyone who has a code can redeem it.

Physical products are shipped within Indonesia by the courier you choose at checkout. The shipping cost is shown before you pay. Delivery times are the courier's estimates, not guarantees. We email you the tracking number when your order ships. Please check the package when it arrives and record a video while opening it. If an item turns out to be unavailable after you have paid, we refund you in full. Warranty: Physical items come with an official Indonesian warranty, usually 1 year; the length and coverage depend on the item. Ask our CS before buying if you are unsure. Warranty claims follow the distributor’s or manufacturer’s terms..

4. Refunds

Digital codes and top-ups are non-refundable once delivered, except as described in our Refund Policy (for example, an invalid or undelivered code). Damaged, defective or wrong physical items are handled as described in the same policy. Nothing in these terms limits rights you have under Indonesian consumer protection law.

5. Your account

You must give accurate information and keep your password secure. You are responsible for activity on your account. We may suspend accounts used for fraud, chargeback abuse or other misuse of the Store.

6. Points, referrals and coupons

Loyalty points, referral rewards and coupons have no cash value, cannot be transferred or exchanged for money, and may only be used in the Store. We may change or end these programmes and will announce changes in the Store. Points obtained through fraud or abuse may be removed.

7. Acceptable use

Do not use the Store for anything unlawful, use stolen payment methods, attempt to access other people's accounts or orders, or interfere with the Store's operation.

8. Trademarks, game art and media

All game titles, cover art, screenshots, trailers, logos and trademarks shown on the Store belong to their respective owners, including the game publishers and developers and Sony Interactive Entertainment. They are shown only to identify and describe the products we sell, and no ownership of them is claimed. More Life is an independent reseller and is not affiliated with, endorsed by or sponsored by Sony Interactive Entertainment, Microsoft, Nintendo, Valve or any publisher. "PlayStation", "PS4" and "PS5" are trademarks of Sony Interactive Entertainment Inc.

If you own any of this material and want it changed or removed, contact us using the details in section 11 and we will act promptly.

9. Liability

We provide the Store with reasonable care and skill. Platforms such as PlayStation Network or Steam are run by third parties; we are not responsible for their availability or for changes they make to their services. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order.

10. Changes

We may update these terms. The version in force when you place an order applies to that order. We will show the effective date at the top of this page.

11. Consumer complaints

Have a complaint? Contact us on WhatsApp or by email with your order ID (it starts with "ML-") — we respond during customer-service hours (07:30–23:00 WIB). If we can't resolve it together, you can take it to the Directorate General of Consumer Protection and Trade Compliance at Indonesia's Ministry of Trade, or to the Consumer Dispute Settlement Agency (BPSK) in your city, under Law No. 8 of 1999 on Consumer Protection.

12. Law and contact

These terms are governed by the laws of the Republic of Indonesia. If you have a problem, please contact us first so we can try to resolve it: email cs@primamira.com or WhatsApp +62 898-8055-222.