Privacy Policy

Effective 8 October 2026

In short

We only use your data to process orders, prevent fraud and help you.
We never sell your personal data.
Passwords are stored one-way scrambled — nobody can see them, including us.
You can ask to see, correct or delete your data.

This summary is here to help. The full text below is what applies.

This policy explains what personal data More Life collects, why, and what you can do about it. The data controller is More Life Gaming, operated by Glasiona Naomi Snae, Jl. Danau Agung 2 No. 25, Blok D6, RT 20/RW 10, Sunter Agung, Tanjung Priok, Jakarta Utara, DKI Jakarta 14350, Indonesia. We process personal data in line with Indonesia's Personal Data Protection Law (Law No. 27 of 2022).

1. Data we collect

Account details: name, email address, phone number (optional) and a securely hashed password.
Order details: products bought, prices, coupon and points used, the codes delivered to you, and payment status and reference from our payment provider.
Shipping details, if you buy a physical product: recipient name, phone number and delivery address.
Game activation, if you buy a PlayStation game: your WhatsApp number, our WhatsApp conversation, and the photo of your console's sign-in QR code — used only to set up your game.
Gift details, if you send a gift: the recipient's email address and your message.
Technical data: your IP address with each order, used for fraud prevention, and basic server logs.
Support and reviews: messages you send to support and reviews you post (your name is shown with a review).
Newsletter: your email address, if you subscribe.

We do not receive or store your card number or e-wallet login. Payment details go directly to our licensed payment provider.

2. Why we use it

To process your orders, take payment and deliver your codes (performance of our contract with you).
To prevent fraud and keep the Store secure (our legitimate interest and legal obligations).
To run your account, points and referrals, and to answer support requests.
To send newsletters and sale announcements, only if you agree. You can unsubscribe at any time.
To keep records required by law, such as transaction records.

We share only what each service needs to do its job: our payment provider, our email delivery provider, our hosting provider and, for physical orders, the courier and shipping-rate service that deliver your package (they receive your name, phone number and address). Game images on product pages are served from our own server. Trailers play from Sony's PlayStation Store servers when you press Play, so at that moment your browser connects to Sony, which sees your IP address. We do not sell your personal data. We may disclose data where required by law or to protect against fraud.

4. How long we keep it

We keep order and transaction records for as long as Indonesian law requires us to keep financial records. Account data is kept while your account is open. If you ask us to delete your account, we delete or anonymise your personal data except records we must keep by law.

5. Cookies and local storage

We do not use advertising or tracking cookies. The Store stores a login token and order access keys in your browser's local storage so you stay signed in and can view your orders. You can clear these at any time in your browser settings.

6. Security

We use HTTPS, hashed passwords and access controls to protect your data. No system is perfectly secure; if a data breach affects you, we will notify you and the authorities as required by law.

7. Your rights

You can ask to access, correct or delete your personal data, withdraw consent (for example, to the newsletter), or object to certain processing. Contact us at cs@primamira.com or on WhatsApp +62 898-8055-222. We will respond within the time required by law.

8. Children

If you are under 18, please use the Store with the involvement of a parent or guardian.

9. Changes

We may update this policy and will show the new effective date at the top of this page.